DUE TO THE CURRENT COVID-19, OUR PRESCRIPTION LINE IS NOW OPEN FROM 9:30AM - 2:30PM, MONDAY TO FRIDAY. WE WILL NO LONGER BE ABLE TO ACCEPT PAPER REQUESTS AND ALL PRESCRIPTIONS WILL BE SENT TO A NOMINATED PHARMACY. PLEASE CALL US ON 01772 325111 TO ORDER YOUR PRESCRIPTIONS. THANK YOU FOR YOUR CO-OPERATION DURING THIS DIFFICULT TIME.
You are now unable to order your prescriptions using this website. We are encouraging our patients to sign up for Online Access, this will enable you to order your medication, book certain pre-bookable appointment slots and cancel any appointments you may have already have made. You can register for this service by clicking on the link on the right hand side of this screen headed "Patient Online Services" or call into the surgery and complete the necessary paperwork. The Online Access will give you a list of the exact medication we hold in your records and you will only need to tick the boxes of the items required. Using this service will make the process of ordering and issuing your prescriptions easier and safer for both parties
TELEPHONE FOR PRESCRIPTIONS
01772 325111 - Prescription lines will be open from 9.30AM until 12 Monday - Friday.
You may ask for a prescription by telephone, in person or by posting details of your prescription and providing a self addressed envelope or by following the link above to the secure ordering form.
PLEASE NOTE - The Practice will need proof of medication (computer print out). If you are unable to provide this, we will need to contact your previous GP for details. It would be appreciated if you could give us this information to avoid any delay. This has been implemented to ensure safe prescribing for all our patients as errors can occur if verbal information is given to our practice.
We will aim to have ACUTE PRESCRIPTIONS ready after 4pm if ordered before 11am, but please be aware this isn't always possible due to increased demand at busy times.
Please allow 48 hours for repeat prescriptions (not including weekends and Bank Holidays).
All repeat prescriptions are recorded on and issued from our practice computer and will have a counterfoil attached. This details all your repeat medication. Please tick items required on this counterfoil when ordering. This will help to minimize any errors that may occur. A record of these requests is kept for 1 month for audit purposes.